App will not run!

Im an all access subscriber, and have NO ACCESS because the app wont run! Ive written to customer support three times, with nothing but an auto-reply (ironically tellong me how important my business is). Im running an OS greater than they require, yet the app crashes at the main page. This is by far my most expensive magazine subscription, and I AM VERY DISAPPOINTED!

Carpediem DJG about WatchTime, v2.0.66